Telephone: 01296 415155

RECALL CAMPAIGN - TAKATA AIRBAG

Stellantis UK announces an immediate stop-drive action for all Citroën C3 (second generation) and DS 3 (first generation) vehicles manufactured between 2009 and 2019 equipped with Takata airbags. Owners of such vehicles should immediately cease using their vehicle when safe to do so.

Recalls of airbag inflators from the company Takata are ongoing and affect vehicles from many automotive brands and manufacturers worldwide. The chemicals in these Takata airbag inflators may deteriorate over time, especially when exposed to hot and humid climatic conditions. Which may cause some inflators to rupture in case of a crash leading to airbag deployment, capable of causing serious injury or even fatality, in a worst-case scenario. Whilst there have been no reported instances in the UK, Stellantis has decided to deploy a stop-drive order for all impacted vehicles across Europe including the UK. This decision underscores the Company’s unwavering commitment to customer safety.

All affected customers will be notified by letter.  Customers can also check if their vehicle is affected and what actions are advised by using the VIN (Vehicle Identification Number) check tool on the Citroën UK website:
https://www.citroen.co.uk/maintain/safety-recall-check.html

If impacted, you should register your vehicle to enable the processing of your repair as soon as possible.

If you are unable to register online, owners can contact our Recall Helpline on 0800 917 9285.
Citroën Customer Care can also be contacted on 0800 093 9393.  

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NMC Sportif Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows NMC Sportif Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only. We can introduce you to a selected panel of lenders, which includes Citroen Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Citroen Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Citroen Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.